{
  "sources": [
    {
      "id": "S1",
      "title": "Pilot brief",
      "text": "The fictional Northstar pilot starts 2026-11-02. It covers 12 support agents. The pilot lasts 14 calendar days. Budget is 2400 USD."
    },
    {
      "id": "S2",
      "title": "Review policy",
      "text": "Morgan owns the review. No customer personal data may enter the pilot. No automation may send customer replies without human approval."
    },
    {
      "id": "S3",
      "title": "Results memo",
      "text": "The test processed 80 synthetic tickets. 72 had the correct category. Median handling time was 6 minutes. Customer satisfaction was not measured."
    }
  ],
  "brief": "Return accuracy_percent (number), median_minutes (number), satisfaction_status (string), source_ids (array).",
  "flawed_output": "The system improved accuracy and satisfaction and cut time by half."
}