11-3012.00 · Task explorer
Administrative Services Managers: reported tasks and exploration worksheet
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
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Read the task inventory
This source lists 18 tasks, including 5 marked Core and 3 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.
Task source dates: 07/2017, 11/2020.
18 tasks shown
Core · Task 21 · 07/2017 · Incumbent
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Core · Task 20 · 07/2017 · Incumbent
Set goals and deadlines for the department.
Core · Task 23 · 07/2017 · Incumbent
Acquire, distribute and store supplies.
Core · Task 22 · 07/2017 · Incumbent
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Core · Task 30 · 07/2017 · Incumbent
Conduct classes to teach procedures to staff.
Supplemental · Task 24 · 07/2017 · Incumbent
Plan, administer, and control budgets for contracts, equipment, and supplies.
Supplemental · Task 26 · 07/2017 · Incumbent
Hire and terminate clerical and administrative personnel.
Supplemental · Task 19 · 07/2017 · Incumbent
Direct or coordinate the supportive services department of a business, agency, or organization.
Unspecified · Task 21262 · 11/2020 · Analyst
Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.
Unspecified · Task 21263 · 11/2020 · Analyst
Develop operational standards and procedures for the work unit or department.
Unspecified · Task 21264 · 11/2020 · Analyst
Establish work procedures or schedules to organize the daily work of administrative staff.
Unspecified · Task 21265 · 11/2020 · Analyst
Learn to operate new office technologies as they are developed and implemented.
Unspecified · Task 21266 · 11/2020 · Analyst
Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.
Unspecified · Task 21267 · 11/2020 · Analyst
Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.
Unspecified · Task 21268 · 11/2020 · Analyst
Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Unspecified · Task 21269 · 11/2020 · Analyst
Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.
Unspecified · Task 21270 · 11/2020 · Analyst
Represent work unit at meetings or conferences and serve as liaison for requests or complaints.
Unspecified · Task 21271 · 11/2020 · Analyst
Supervise administrative staff and provide training and orientation to new staff.
Make the shortlist useful
- Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
- For each, write an example you can discuss or a question that would change your understanding of the role.
- Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.
The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.
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Source and practice material
Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.
Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.