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11-9131.00 · Task explorer

Postmasters and Mail Superintendents: reported tasks and exploration worksheet

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

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This source lists 13 tasks, including 8 marked Core and 5 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 07/2016.

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13 tasks shown

Core · Task 20842 · 07/2016 · Incumbent

Monitor employees' work schedules and attendance for payroll purposes.

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Core · Task 5260 · 07/2016 · Incumbent

Organize and supervise activities, such as the processing of incoming and outgoing mail.

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Core · Task 5262 · 07/2016 · Incumbent

Resolve customer complaints.

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Core · Task 5264 · 07/2016 · Incumbent

Prepare employee work schedules.

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Core · Task 5261 · 07/2016 · Incumbent

Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.

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Core · Task 5263 · 07/2016 · Incumbent

Hire and train employees, and evaluate their performance.

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Core · Task 5265 · 07/2016 · Incumbent

Prepare and submit detailed and summary reports of post office activities to designated supervisors.

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Core · Task 5266 · 07/2016 · Incumbent

Negotiate labor disputes.

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Supplemental · Task 5270 · 07/2016 · Incumbent

Select and train postmasters and managers of associate postal units.

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Supplemental · Task 5269 · 07/2016 · Incumbent

Inform the public of available services, and of postal laws and regulations.

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Supplemental · Task 5268 · 07/2016 · Incumbent

Issue and cash money orders.

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Supplemental · Task 5267 · 07/2016 · Incumbent

Collect rents for post office boxes.

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Supplemental · Task 5271 · 07/2016 · Incumbent

Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.

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Make the shortlist useful

Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
For each, write an example you can discuss or a question that would change your understanding of the role.
Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

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Download before leaving this page. Unsaved writing remains only in the page and is cleared on refresh. Notes and learning actions are not sent to a server. This guide describes an occupation and supports study planning; it does not provide clinical, legal or equipment-operating procedures.

Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.