11-9171.00 · Task explorer
Funeral Home Managers: reported tasks and exploration worksheet
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
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Read the task inventory
This source lists 23 tasks, including 23 marked Core and 0 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.
Task source dates: 08/2024.
23 tasks shown
Core · Task 18832 · 08/2024 · Incumbent
Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
Core · Task 18842 · 08/2024 · Incumbent
Schedule funerals, burials, or cremations.
Core · Task 23984 · 08/2024 · Incumbent
Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
Core · Task 18837 · 08/2024 · Incumbent
Offer counsel and comfort to families and friends of the deceased.
Core · Task 18835 · 08/2024 · Incumbent
Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
Core · Task 18833 · 08/2024 · Incumbent
Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
Core · Task 18846 · 08/2024 · Incumbent
Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
Core · Task 18843 · 08/2024 · Incumbent
Sell funeral services, products, or merchandise to clients.
Core · Task 18838 · 08/2024 · Incumbent
Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
Core · Task 18840 · 08/2024 · Incumbent
Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
Core · Task 18836 · 08/2024 · Incumbent
Negotiate contracts for prearranged funeral services.
Core · Task 18848 · 08/2024 · Incumbent
Explain goals, policies, or procedures to staff members.
Core · Task 18851 · 08/2024 · Incumbent
Schedule work hours for funeral home or contract employees.
Core · Task 18845 · 08/2024 · Incumbent
Set prices or credit terms for funeral products or services.
Core · Task 18841 · 08/2024 · Incumbent
Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
Core · Task 18850 · 08/2024 · Incumbent
Interview and hire new employees.
Core · Task 18849 · 08/2024 · Incumbent
Identify skill development needs for funeral home staff.
Core · Task 18834 · 08/2024 · Incumbent
Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
Core · Task 18844 · 08/2024 · Incumbent
Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
Core · Task 18830 · 08/2024 · Incumbent
Attend or make presentations at community events to promote funeral home services or build community relationships.
Core · Task 18847 · 08/2024 · Incumbent
Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
Core · Task 18831 · 08/2024 · Incumbent
Conduct market research and analyze industry trends.
Core · Task 18839 · 08/2024 · Incumbent
Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
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Source and practice material
Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.
Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.