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15-1299.09 · Learning planner

Information Technology Project Managers: a task-based learning plan

Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

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Understand the profile before choosing priorities

The table shows the ten highest importance ratings among 30 skills with usable ratings. Skills tied on importance can share a rank. Importance (1–5) and level (0–7) describe different dimensions. A level of 4 is not 4/7 of a course, and neither scale is your personal score. Source dates refer to the underlying rating, not the database release date.

SkillImportance / 5Level / 7Rating date
Critical Thinking4.124.2508/2019 · Analyst
Coordination4.004.1208/2019 · Analyst
Reading Comprehension4.004.0008/2019 · Analyst
Active Listening4.004.0008/2019 · Analyst
Writing4.004.0008/2019 · Analyst
Time Management4.003.8808/2019 · Analyst
Speaking3.884.0008/2019 · Analyst
Management of Personnel Resources3.884.0008/2019 · Analyst
Systems Analysis3.753.7508/2019 · Analyst
Monitoring3.624.5008/2019 · Analyst

Anchor the plan in an actual task

Choose one reported task you want to understand better. Then choose one to three skills and describe an appropriate learning activity, evidence you will review and a date. For practical work requiring authorization, choose relevant coursework, observation or supervised training.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Evaluate customer complaints and determine appropriate responses

Level 6: Write legal brief challenging a federal law

What assumption could change your conclusion, and what evidence would you check first?

Coordination

Adjusting actions in relation to others' actions.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Work with others to put a new roof on a house

Level 6: Direct a project requiring coordination between multiple subcontractors

Who would need what information, and at which handoff would timing matter?

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Understand an email from management describing new personnel policies

Level 2: Read step-by-step instructions for completing a form

Which instruction, constraint or exception in a document would you need to explain accurately?

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Answer inquiries regarding credit references

Level 2: Take a customer's order

What would you ask the other person to clarify, and how would you confirm you understood?

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Write an email to staff outlining new directives

Level 2: Write down a guest's order at a restaurant

What document would another person need, and how would you check that they could act on it?

Time Management

Managing one's own time and the time of others.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Allocate the time of subordinates to projects for the coming week

Level 2: Keep a monthly calendar of appointments

What needs to happen first, where is the deadline, and what would you do if time runs short?

Speaking

Talking to others to convey information effectively.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Interview applicants to obtain personal and work history

Level 2: Greet tourists and explain tourist attractions

How would you explain the task, audience needs and next step in a short conversation?

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Direct the activities of a road repair crew with minimal disruption of traffic flow

Level 2: Encourage a coworker who is having difficulty finishing a project

What roles, expectations, feedback and support would help people complete the work?

Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Determine how a new piece of equipment will affect production rates

Level 2: Determine how loss of a team member will affect the completion of a job

What inputs, outputs and dependencies would you map before proposing a change?

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for information technology project managers.

Level 4: Monitor a meeting and revise the agenda to ensure important topics are discussed

Level 6: Review corporate productivity and develop a plan to increase it

What result or exception would you inspect during the task, and when would you revisit it?

Review the result

Your plan should explain why the selected skills matter for your chosen task, what you will do next and what evidence you will examine. Revisit the plan after that activity. Completing a worksheet or matching an occupation’s ratings does not establish professional competence.

Keep your worksheet

Download before leaving this page. Unsaved writing remains only in the page and is cleared on refresh. Notes and learning actions are not sent to a server. This guide describes an occupation and supports study planning; it does not provide clinical, legal or equipment-operating procedures.

Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.