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23-1022.00 · Task explorer

Arbitrators, Mediators, and Conciliators: reported tasks and exploration worksheet

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

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Read the task inventory

This source lists 20 tasks, including 15 marked Core and 5 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2024.

20 tasks shown

Core · Task 12999 · 08/2024 · Occupational Expert

Prepare written opinions or decisions regarding cases.

Core · Task 20238 · 08/2024 · Occupational Expert

Apply relevant laws, regulations, policies, or precedents to reach conclusions.

Core · Task 20239 · 08/2024 · Occupational Expert

Conduct hearings to obtain information or evidence relative to disposition of claims.

Core · Task 20240 · 08/2024 · Occupational Expert

Determine extent of liability according to evidence, laws, or administrative or judicial precedents.

Core · Task 13001 · 08/2024 · Occupational Expert

Rule on exceptions, motions, or admissibility of evidence.

Core · Task 12993 · 08/2024 · Occupational Expert

Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.

Core · Task 12994 · 08/2024 · Occupational Expert

Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.

Core · Task 13008 · 08/2024 · Occupational Expert

Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.

Core · Task 13003 · 08/2024 · Occupational Expert

Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.

Core · Task 13005 · 08/2024 · Occupational Expert

Research laws, regulations, policies, or precedent decisions to prepare for hearings.

Core · Task 13010 · 08/2024 · Occupational Expert

Issue subpoenas or administer oaths to prepare for formal hearings.

Core · Task 12995 · 08/2024 · Occupational Expert

Set up appointments for parties to meet for mediation.

Core · Task 13007 · 08/2024 · Occupational Expert

Recommend acceptance or rejection of compromise settlement offers.

Core · Task 12996 · 08/2024 · Occupational Expert

Prepare settlement agreements for disputants to sign.

Core · Task 13011 · 08/2024 · Occupational Expert

Authorize payment of valid claims.

Supplemental · Task 13004 · 08/2024 · Occupational Expert

Interview claimants, agents, or witnesses to obtain information about disputed issues.

Supplemental · Task 13012 · 08/2024 · Occupational Expert

Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.

Supplemental · Task 19807 · 08/2024 · Occupational Expert

Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.

Supplemental · Task 12997 · 08/2024 · Occupational Expert

Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.

Supplemental · Task 13009 · 08/2024 · Occupational Expert

Participate in court proceedings.

Make the shortlist useful

  1. Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
  2. For each, write an example you can discuss or a question that would change your understanding of the role.
  3. Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

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Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.