35-3031.00 · Task explorer
Waiters and Waitresses: reported tasks and exploration worksheet
Take orders and serve food and beverages to patrons at tables in dining establishment.
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Read the task inventory
This source lists 25 tasks, including 22 marked Core and 3 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.
Task source dates: 08/2025.
25 tasks shown
Core · Task 2276 · 08/2025 · Incumbent
Collect payments from customers.
Core · Task 2275 · 08/2025 · Incumbent
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Core · Task 2277 · 08/2025 · Incumbent
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Core · Task 2279 · 08/2025 · Incumbent
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
Core · Task 2278 · 08/2025 · Incumbent
Take orders from patrons for food or beverages.
Core · Task 2281 · 08/2025 · Incumbent
Prepare checks that itemize and total meal costs and sales taxes.
Core · Task 18745 · 08/2025 · Incumbent
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Core · Task 2285 · 08/2025 · Incumbent
Clean tables or counters after patrons have finished dining.
Core · Task 2280 · 08/2025 · Incumbent
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Core · Task 18747 · 08/2025 · Incumbent
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Core · Task 2283 · 08/2025 · Incumbent
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Core · Task 2288 · 08/2025 · Incumbent
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Core · Task 2290 · 08/2025 · Incumbent
Stock service areas with supplies such as coffee, food, tableware, and linens.
Core · Task 18744 · 08/2025 · Incumbent
Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
Core · Task 2284 · 08/2025 · Incumbent
Inform customers of daily specials.
Core · Task 2287 · 08/2025 · Incumbent
Explain how various menu items are prepared, describing ingredients and cooking methods.
Core · Task 18746 · 08/2025 · Incumbent
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Core · Task 2292 · 08/2025 · Incumbent
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Core · Task 2289 · 08/2025 · Incumbent
Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Core · Task 2286 · 08/2025 · Incumbent
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Core · Task 2293 · 08/2025 · Incumbent
Escort customers to their tables.
Core · Task 18748 · 08/2025 · Incumbent
Provide guests with information about local areas, including directions.
Supplemental · Task 2291 · 08/2025 · Incumbent
Garnish and decorate dishes in preparation for serving.
Supplemental · Task 2295 · 08/2025 · Incumbent
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Supplemental · Task 2294 · 08/2025 · Incumbent
Describe and recommend wines to customers.
Make the shortlist useful
- Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
- For each, write an example you can discuss or a question that would change your understanding of the role.
- Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.
The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.
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Source and practice material
Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.
Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.