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35-9031.00 · Task explorer

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop: reported tasks and exploration worksheet

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

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This source lists 20 tasks, including 13 marked Core and 7 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2025.

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20 tasks shown

Core · Task 2296 · 08/2025 · Incumbent

Provide guests with menus.

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Core · Task 2297 · 08/2025 · Incumbent

Greet guests and seat them at tables or in waiting areas.

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Core · Task 2302 · 08/2025 · Incumbent

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

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Core · Task 18749 · 08/2025 · Incumbent

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

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Core · Task 18750 · 08/2025 · Incumbent

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

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Core · Task 18752 · 08/2025 · Incumbent

Inspect dining and serving areas to ensure cleanliness and proper setup.

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Core · Task 2307 · 08/2025 · Incumbent

Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

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Core · Task 18751 · 08/2025 · Incumbent

Answer telephone calls and respond to inquiries or transfer calls.

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Core · Task 21070 · 08/2025 · Incumbent

Assist other restaurant workers by serving food and beverages, or by bussing tables.

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Core · Task 18753 · 08/2025 · Incumbent

Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.

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Core · Task 18754 · 08/2025 · Incumbent

Take and prepare to-go orders.

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Core · Task 2303 · 08/2025 · Incumbent

Inform patrons of establishment specialties and features.

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Core · Task 2301 · 08/2025 · Incumbent

Receive and record patrons' dining reservations.

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Supplemental · Task 2305 · 08/2025 · Incumbent

Operate cash registers to accept payments for food and beverages.

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Supplemental · Task 2304 · 08/2025 · Incumbent

Direct patrons to coatrooms and waiting areas, such as lounges.

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Supplemental · Task 2306 · 08/2025 · Incumbent

Prepare cash receipts after establishments close, and make bank deposits.

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Supplemental · Task 2309 · 08/2025 · Incumbent

Order or requisition supplies and equipment for tables and serving stations.

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Supplemental · Task 2310 · 08/2025 · Incumbent

Hire, train, and supervise food and beverage service staff.

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Supplemental · Task 2312 · 08/2025 · Incumbent

Confer with other staff to help plan establishments' menus.

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Supplemental · Task 2313 · 08/2025 · Incumbent

Perform marketing and advertising services.

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Make the shortlist useful

Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
For each, write an example you can discuss or a question that would change your understanding of the role.
Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

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Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.