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37-2012.00 · Task explorer

Maids and Housekeeping Cleaners: reported tasks and exploration worksheet

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Read the task inventory

This source lists 20 tasks, including 9 marked Core and 11 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2020.

20 tasks shown

Core · Task 9564 · 08/2020 · Incumbent

Keep storage areas and carts well-stocked, clean, and tidy.

Core · Task 9560 · 08/2020 · Incumbent

Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

Core · Task 9561 · 08/2020 · Incumbent

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

Core · Task 9562 · 08/2020 · Incumbent

Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Core · Task 9566 · 08/2020 · Incumbent

Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

Core · Task 9563 · 08/2020 · Incumbent

Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

Core · Task 9567 · 08/2020 · Incumbent

Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

Core · Task 9568 · 08/2020 · Incumbent

Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

Core · Task 9565 · 08/2020 · Incumbent

Dust and polish furniture and equipment.

Supplemental · Task 9570 · 08/2020 · Incumbent

Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

Supplemental · Task 9571 · 08/2020 · Incumbent

Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Supplemental · Task 9577 · 08/2020 · Incumbent

Sort, count, and mark clean linens and store them in linen closets.

Supplemental · Task 9575 · 08/2020 · Incumbent

Sort clothing and other articles, load washing machines, and iron and fold dried items.

Supplemental · Task 9587 · 08/2020 · Incumbent

Move and arrange furniture and turn mattresses.

Supplemental · Task 9582 · 08/2020 · Incumbent

Replace light bulbs.

Supplemental · Task 9586 · 08/2020 · Incumbent

Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.

Supplemental · Task 9569 · 08/2020 · Incumbent

Hang draperies and dust window blinds.

Supplemental · Task 9581 · 08/2020 · Incumbent

Request repair services and wait for repair workers to arrive.

Supplemental · Task 9579 · 08/2020 · Incumbent

Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.

Supplemental · Task 9578 · 08/2020 · Incumbent

Polish silver accessories and metalwork, such as fixtures and fittings.

Make the shortlist useful

  1. Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
  2. For each, write an example you can discuss or a question that would change your understanding of the role.
  3. Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

Keep your worksheet

Download before leaving this page. Unsaved writing remains only in the page and is cleared on refresh. Notes and learning actions are not sent to a server. This guide describes an occupation and supports study planning; it does not provide clinical, legal or equipment-operating procedures.

Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.