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39-1014.00 · Task explorer

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services: reported tasks and exploration worksheet

Directly supervise and coordinate activities of entertainment and recreation related workers.

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This source lists 19 tasks, including 19 marked Core and 0 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2026.

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19 tasks shown

Core · Task 23159 · 08/2026 · Incumbent

Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

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Core · Task 23175 · 08/2026 · Incumbent

Train workers in proper operational procedures and functions and explain company policies.

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Core · Task 23162 · 08/2026 · Incumbent

Furnish customers with information on events or activities.

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Core · Task 23160 · 08/2026 · Incumbent

Collaborate with staff members to plan or develop programs of events or schedules of activities.

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Core · Task 23172 · 08/2026 · Incumbent

Resolve customer complaints regarding worker performance or services rendered.

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Core · Task 23168 · 08/2026 · Incumbent

Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.

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My example, evidence or question

Core · Task 23161 · 08/2026 · Incumbent

Direct or coordinate the activities of entertainment and recreation related workers.

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My example, evidence or question

Core · Task 23170 · 08/2026 · Incumbent

Recruit and hire staff members.

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My example, evidence or question

Core · Task 23163 · 08/2026 · Incumbent

Inform workers about interests or special needs of specific groups.

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Core · Task 23169 · 08/2026 · Incumbent

Provide staff with assistance in performing difficult or complicated duties.

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Core · Task 23171 · 08/2026 · Incumbent

Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.

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Core · Task 23164 · 08/2026 · Incumbent

Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

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Core · Task 23165 · 08/2026 · Incumbent

Meet with managers or other supervisors to stay informed of changes affecting workers or operations.

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Core · Task 23173 · 08/2026 · Incumbent

Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.

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Core · Task 23174 · 08/2026 · Incumbent

Take disciplinary action to address performance problems.

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Core · Task 23158 · 08/2026 · Incumbent

Apply customer feedback to service improvement efforts.

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Core · Task 23166 · 08/2026 · Incumbent

Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.

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Core · Task 23157 · 08/2026 · Incumbent

Analyze and record personnel or operational data and write related activity reports.

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Core · Task 23167 · 08/2026 · Incumbent

Participate in continuing education to stay abreast of industry trends and developments.

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Make the shortlist useful

Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
For each, write an example you can discuss or a question that would change your understanding of the role.
Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

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Download before leaving this page. Unsaved writing remains only in the page and is cleared on refresh. Notes and learning actions are not sent to a server. This guide describes an occupation and supports study planning; it does not provide clinical, legal or equipment-operating procedures.

Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.