41-2011.00 · Task explorer
Cashiers: reported tasks and exploration worksheet
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Read the task inventory
This source lists 28 tasks, including 12 marked Core and 16 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.
Task source dates: 08/2024.
28 tasks shown
Core · Task 2400 · 08/2024 · Incumbent
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Core · Task 2403 · 08/2024 · Incumbent
Greet customers entering establishments.
Core · Task 2401 · 08/2024 · Incumbent
Issue receipts, refunds, credits, or change due to customers.
Core · Task 18765 · 08/2024 · Incumbent
Assist customers by providing information and resolving their complaints.
Core · Task 2422 · 08/2024 · Incumbent
Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
Core · Task 2405 · 08/2024 · Incumbent
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Core · Task 21073 · 08/2024 · Incumbent
Answer incoming phone calls.
Core · Task 2408 · 08/2024 · Incumbent
Answer customers' questions, and provide information on procedures or policies.
Core · Task 2419 · 08/2024 · Incumbent
Request information or assistance, using paging systems.
Core · Task 21072 · 08/2024 · Incumbent
Help customers find the location of products.
Core · Task 2417 · 08/2024 · Incumbent
Process merchandise returns and exchanges.
Core · Task 18766 · 08/2024 · Incumbent
Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Supplemental · Task 2411 · 08/2024 · Incumbent
Calculate total payments received during a time period, and reconcile this with total sales.
Supplemental · Task 2402 · 08/2024 · Incumbent
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Supplemental · Task 2406 · 08/2024 · Incumbent
Issue trading stamps, and redeem food stamps and coupons.
Supplemental · Task 2423 · 08/2024 · Incumbent
Post charges against guests' or patients' accounts.
Supplemental · Task 2412 · 08/2024 · Incumbent
Compute and record totals of transactions.
Supplemental · Task 2410 · 08/2024 · Incumbent
Weigh items sold by weight to determine prices.
Supplemental · Task 2416 · 08/2024 · Incumbent
Sort, count, and wrap currency and coins.
Supplemental · Task 2414 · 08/2024 · Incumbent
Keep periodic balance sheets of amounts and numbers of transactions.
Supplemental · Task 2421 · 08/2024 · Incumbent
Compile and maintain non-monetary reports and records.
Supplemental · Task 18768 · 08/2024 · Incumbent
Supervise others and provide on-the-job training.
Supplemental · Task 18767 · 08/2024 · Incumbent
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Supplemental · Task 2413 · 08/2024 · Incumbent
Sell tickets and other items to customers.
Supplemental · Task 21074 · 08/2024 · Incumbent
Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
Supplemental · Task 2415 · 08/2024 · Incumbent
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Supplemental · Task 2409 · 08/2024 · Incumbent
Cash checks for customers.
Supplemental · Task 2424 · 08/2024 · Incumbent
Offer customers carry-out service at the completion of transactions.
Make the shortlist useful
- Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
- For each, write an example you can discuss or a question that would change your understanding of the role.
- Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.
The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.
Keep your worksheet
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Source and practice material
Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.
Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.