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43-4061.00 · Task explorer

Eligibility Interviewers, Government Programs: reported tasks and exploration worksheet

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

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This source lists 17 tasks, including 9 marked Core and 8 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2023.

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17 tasks shown

Core · Task 9744 · 08/2023 · Incumbent

Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.

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Core · Task 9739 · 08/2023 · Incumbent

Keep records of assigned cases, and prepare required reports.

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Core · Task 9736 · 08/2023 · Incumbent

Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.

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Core · Task 9737 · 08/2023 · Incumbent

Interview and investigate applicants for public assistance to gather information pertinent to their applications.

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Core · Task 9733 · 08/2023 · Incumbent

Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.

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Core · Task 9734 · 08/2023 · Incumbent

Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.

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Core · Task 9735 · 08/2023 · Incumbent

Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.

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Core · Task 9738 · 08/2023 · Incumbent

Check with employers or other references to verify answers and obtain further information.

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Core · Task 9732 · 08/2023 · Incumbent

Answer applicants' questions about benefits and claim procedures.

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Supplemental · Task 9743 · 08/2023 · Incumbent

Provide social workers with pertinent information gathered during applicant interviews.

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Supplemental · Task 9742 · 08/2023 · Incumbent

Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.

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Supplemental · Task 9740 · 08/2023 · Incumbent

Schedule benefits claimants for adjudication interviews to address questions of eligibility.

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Supplemental · Task 9746 · 08/2023 · Incumbent

Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.

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Supplemental · Task 9741 · 08/2023 · Incumbent

Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.

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Supplemental · Task 9747 · 08/2023 · Incumbent

Investigate claimants for the possibility of fraud or abuse.

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Supplemental · Task 9748 · 08/2023 · Incumbent

Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.

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Supplemental · Task 9745 · 08/2023 · Incumbent

Monitor the payments of benefits throughout the duration of a claim.

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Make the shortlist useful

Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
For each, write an example you can discuss or a question that would change your understanding of the role.
Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

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Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.