Skip to content

← Occupation guides

43-4111.00 · Task explorer

Interviewers, Except Eligibility and Loan: reported tasks and exploration worksheet

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Use the skill profile to plan your next practice →

Read the task inventory

This source lists 16 tasks, including 12 marked Core and 4 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2021.

Find a task in this inventory

16 tasks shown

Core · Task 2627 · 08/2021 · Incumbent

Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2634 · 08/2021 · Incumbent

Identify and report problems in obtaining valid data.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2633 · 08/2021 · Incumbent

Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.

Add to my exploration shortlist

My example, evidence or question

Core · Task 20435 · 08/2021 · Incumbent

Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2630 · 08/2021 · Incumbent

Review data obtained from interview for completeness and accuracy.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2629 · 08/2021 · Incumbent

Compile, record, and code results or data from interview or survey, using computer or specified form.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2636 · 08/2021 · Incumbent

Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2632 · 08/2021 · Incumbent

Assist individuals in filling out applications or questionnaires.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2628 · 08/2021 · Incumbent

Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.

Add to my exploration shortlist

My example, evidence or question

Core · Task 20434 · 08/2021 · Incumbent

Supervise or train other staff members.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2637 · 08/2021 · Incumbent

Prepare reports to provide answers in response to specific problems.

Add to my exploration shortlist

My example, evidence or question

Core · Task 2640 · 08/2021 · Incumbent

Meet with supervisor daily to submit completed assignments and discuss progress.

Add to my exploration shortlist

My example, evidence or question

Supplemental · Task 2638 · 08/2021 · Incumbent

Locate and list addresses and households.

Add to my exploration shortlist

My example, evidence or question

Supplemental · Task 2631 · 08/2021 · Incumbent

Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.

Add to my exploration shortlist

My example, evidence or question

Supplemental · Task 2641 · 08/2021 · Incumbent

Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.

Add to my exploration shortlist

My example, evidence or question

Supplemental · Task 2635 · 08/2021 · Incumbent

Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.

Add to my exploration shortlist

My example, evidence or question

Make the shortlist useful

Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
For each, write an example you can discuss or a question that would change your understanding of the role.
Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

Keep your worksheet

Download before leaving this page. Unsaved writing remains only in the page and is cleared on refresh. Notes and learning actions are not sent to a server. This guide describes an occupation and supports study planning; it does not provide clinical, legal or equipment-operating procedures.

Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.