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Loan Interviewers and Clerks: reported tasks and exploration worksheet

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

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Read the task inventory

This source lists 18 tasks, including 18 marked Core and 0 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2026.

18 tasks shown

Core · Task 11292 · 08/2026 · Incumbent

Interview loan applicants to obtain personal and financial data and to assist in completing applications.

Core · Task 11294 · 08/2026 · Incumbent

Answer questions and advise customers regarding loans and transactions.

Core · Task 11305 · 08/2026 · Incumbent

Submit loan applications with recommendation for underwriting approval.

Core · Task 11291 · 08/2026 · Incumbent

Verify and examine information and accuracy of loan application and closing documents.

Core · Task 11296 · 08/2026 · Incumbent

Record applications for loan and credit, loan information, and disbursements of funds, using computers.

Core · Task 11300 · 08/2026 · Incumbent

Check value of customer collateral to be held as loan security.

Core · Task 11295 · 08/2026 · Incumbent

Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.

Core · Task 11297 · 08/2026 · Incumbent

Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

Core · Task 11306 · 08/2026 · Incumbent

Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.

Core · Task 11304 · 08/2026 · Incumbent

Accept payment on accounts.

Core · Task 11298 · 08/2026 · Incumbent

Present loan and repayment schedules to customers.

Core · Task 11293 · 08/2026 · Incumbent

Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

Core · Task 11303 · 08/2026 · Incumbent

Schedule and conduct closings of mortgage transactions.

Core · Task 11307 · 08/2026 · Incumbent

Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

Core · Task 11308 · 08/2026 · Incumbent

Establish credit limits and grant extensions of credit on overdue accounts.

Core · Task 11299 · 08/2026 · Incumbent

Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

Core · Task 11302 · 08/2026 · Incumbent

File and maintain loan records.

Core · Task 11301 · 08/2026 · Incumbent

Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.

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Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.