43-5021.00 · Task explorer
Couriers and Messengers: reported tasks and exploration worksheet
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.
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Read the task inventory
This source lists 16 tasks, including 10 marked Core and 6 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.
Task source dates: 08/2026.
16 tasks shown
Core · Task 20903 · 08/2026 · Incumbent
Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
Core · Task 7010 · 08/2026 · Incumbent
Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
Core · Task 7011 · 08/2026 · Incumbent
Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
Core · Task 7013 · 08/2026 · Incumbent
Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
Core · Task 7015 · 08/2026 · Incumbent
Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.
Core · Task 7018 · 08/2026 · Incumbent
Record information, such as items received and delivered and recipients' responses to messages.
Core · Task 7012 · 08/2026 · Incumbent
Unload and sort items collected along delivery routes.
Core · Task 7016 · 08/2026 · Incumbent
Sort items to be delivered according to the delivery route.
Core · Task 7014 · 08/2026 · Incumbent
Plan and follow the most efficient routes for delivering goods.
Core · Task 7020 · 08/2026 · Incumbent
Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
Supplemental · Task 7017 · 08/2026 · Incumbent
Obtain signatures and payments, or arrange for recipients to make payments.
Supplemental · Task 7025 · 08/2026 · Incumbent
Unload goods from large trucks, and load them onto smaller delivery vehicles.
Supplemental · Task 7022 · 08/2026 · Incumbent
Open, sort, and distribute incoming mail.
Supplemental · Task 7019 · 08/2026 · Incumbent
Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
Supplemental · Task 7021 · 08/2026 · Incumbent
Use telephone to deliver verbal messages.
Supplemental · Task 7023 · 08/2026 · Incumbent
Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.
Make the shortlist useful
- Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
- For each, write an example you can discuss or a question that would change your understanding of the role.
- Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.
The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.
Keep your worksheet
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Source and practice material
Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.
Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.