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43-9051.00 · Task explorer

Mail Clerks and Mail Machine Operators, Except Postal Service: reported tasks and exploration worksheet

Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

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Read the task inventory

This source lists 29 tasks, including 17 marked Core and 12 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2026.

29 tasks shown

Core · Task 13267 · 08/2026 · Incumbent

Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.

Core · Task 13261 · 08/2026 · Incumbent

Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.

Core · Task 13263 · 08/2026 · Incumbent

Clear jams in sortation equipment.

Core · Task 13262 · 08/2026 · Incumbent

Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.

Core · Task 13283 · 08/2026 · Incumbent

Release packages or letters to customers upon presentation of written notices or other identification.

Core · Task 13276 · 08/2026 · Incumbent

Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.

Core · Task 13266 · 08/2026 · Incumbent

Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.

Core · Task 13264 · 08/2026 · Incumbent

Sort and route incoming mail, and collect outgoing mail, using carts as necessary.

Core · Task 13265 · 08/2026 · Incumbent

Weigh packages or letters to determine postage needed, using weighing scales and rate charts.

Core · Task 13269 · 08/2026 · Incumbent

Fold letters or circulars and insert them in envelopes.

Core · Task 13259 · 08/2026 · Incumbent

Seal or open envelopes, by hand or by using machines.

Core · Task 13282 · 08/2026 · Incumbent

Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.

Core · Task 13271 · 08/2026 · Incumbent

Add ink, fill paste reservoirs, and change machine ribbons when necessary.

Core · Task 13260 · 08/2026 · Incumbent

Affix postage to packages or letters by hand, or stamp materials, using postage meters.

Core · Task 13284 · 08/2026 · Incumbent

Answer inquiries regarding shipping or mailing policies.

Core · Task 13277 · 08/2026 · Incumbent

Contact delivery or courier services to arrange delivery of letters and parcels.

Core · Task 13275 · 08/2026 · Incumbent

Inspect mail machine output for defects and determine how to eliminate causes of any defects.

Supplemental · Task 13273 · 08/2026 · Incumbent

Read production orders to determine types and sizes of items scheduled for printing and mailing.

Supplemental · Task 13281 · 08/2026 · Incumbent

Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.

Supplemental · Task 13272 · 08/2026 · Incumbent

Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.

Supplemental · Task 13279 · 08/2026 · Incumbent

Stamp dates and times of receipt of incoming mail.

Supplemental · Task 13270 · 08/2026 · Incumbent

Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.

Supplemental · Task 13280 · 08/2026 · Incumbent

Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.

Supplemental · Task 13268 · 08/2026 · Incumbent

Wrap packages or bundles by hand, or by using tying machines.

Supplemental · Task 13286 · 08/2026 · Incumbent

Sell mail products, and accept payment for products and mailing charges.

Supplemental · Task 13287 · 08/2026 · Incumbent

Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.

Supplemental · Task 13274 · 08/2026 · Incumbent

Mail merchandise samples or promotional literature in response to requests.

Supplemental · Task 13278 · 08/2026 · Incumbent

Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.

Supplemental · Task 13285 · 08/2026 · Incumbent

Use equipment, such as forklifts and automated "trains," to move containers of mail.

Make the shortlist useful

  1. Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
  2. For each, write an example you can discuss or a question that would change your understanding of the role.
  3. Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

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Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.