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53-1041.00 · Learning planner

Aircraft Cargo Handling Supervisors: a task-based learning plan

Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.

Understand the profile before choosing priorities

The table shows the ten highest importance ratings among 34 skills with usable ratings. Skills tied on importance can share a rank. Importance (1–5) and level (0–7) describe different dimensions. A level of 4 is not 4/7 of a course, and neither scale is your personal score. Source dates refer to the underlying rating, not the database release date.

SkillImportance / 5Level / 7Rating date
Management of Personnel Resources3.753.7507/2016 · Analyst
Critical Thinking3.753.5007/2016 · Analyst
Monitoring3.623.8807/2016 · Analyst
Time Management3.623.5007/2016 · Analyst
Speaking3.623.1207/2016 · Analyst
Active Listening3.623.0007/2016 · Analyst
Learning Strategies3.503.6207/2016 · Analyst
Coordination3.503.5007/2016 · Analyst
Judgment and Decision Making3.383.0007/2016 · Analyst
Social Perceptiveness3.253.2507/2016 · Analyst

Anchor the plan in an actual task

Choose one reported task you want to understand better. Then choose one to three skills and describe an appropriate learning activity, evidence you will review and a date. For practical work requiring authorization, choose relevant coursework, observation or supervised training.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 4: Direct the activities of a road repair crew with minimal disruption of traffic flow

Level 2: Encourage a coworker who is having difficulty finishing a project

What roles, expectations, feedback and support would help people complete the work?

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 4: Evaluate customer complaints and determine appropriate responses

Level 2: Determine whether a subordinate has a good excuse for being late

What assumption could change your conclusion, and what evidence would you check first?

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 4: Monitor a meeting and revise the agenda to ensure important topics are discussed

Level 2: Proofread and correct a letter

What result or exception would you inspect during the task, and when would you revisit it?

Time Management

Managing one's own time and the time of others.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 4: Allocate the time of subordinates to projects for the coming week

Level 2: Keep a monthly calendar of appointments

What needs to happen first, where is the deadline, and what would you do if time runs short?

Speaking

Talking to others to convey information effectively.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 4: Interview applicants to obtain personal and work history

Level 2: Greet tourists and explain tourist attractions

How would you explain the task, audience needs and next step in a short conversation?

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 2: Take a customer's order

Level 4: Answer inquiries regarding credit references

What would you ask the other person to clarify, and how would you confirm you understood?

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 4: Identify an alternative approach to help trainees who are having difficulties

Level 2: Learn a different method of completing a task from a coworker

Which practice activity and feedback would help you learn this task, and how would you check progress?

Coordination

Adjusting actions in relation to others' actions.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 4: Work with others to put a new roof on a house

Level 2: Schedule appointments for a medical clinic

Who would need what information, and at which handoff would timing matter?

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 2: Decide how scheduling a break will affect work flow

Level 4: Evaluate a loan application for degree of risk

Which options, constraints and consequences would you compare, and what could change the choice?

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Read the scale examples

These generic examples illustrate the level scale. They are not required activities for aircraft cargo handling supervisors.

Level 4: Be aware of how a coworker's promotion will affect a work group

Level 2: Notice that customers are angry because they have been waiting too long

What perspective or concern might another person bring to this task?

Review the result

Your plan should explain why the selected skills matter for your chosen task, what you will do next and what evidence you will examine. Revisit the plan after that activity. Completing a worksheet or matching an occupation’s ratings does not establish professional competence.

Keep your worksheet

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Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.