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53-2031.00 · Task explorer

Flight Attendants: reported tasks and exploration worksheet

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

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Read the task inventory

This source lists 25 tasks, including 23 marked Core and 2 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2021.

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25 tasks shown

Core · Task 9639 · 08/2021 · Incumbent

Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.

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Core · Task 9637 · 08/2021 · Incumbent

Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.

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Core · Task 23942 · 08/2021 · Incumbent

Monitor passenger behavior to identify threats to the safety of the crew and other passengers.

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Core · Task 9638 · 08/2021 · Incumbent

Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.

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Core · Task 9636 · 08/2021 · Incumbent

Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.

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Core · Task 9642 · 08/2021 · Incumbent

Prepare passengers and aircraft for landing, following procedures.

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Core · Task 9640 · 08/2021 · Incumbent

Administer first aid to passengers in distress.

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Core · Task 9643 · 08/2021 · Incumbent

Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.

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Core · Task 9641 · 08/2021 · Incumbent

Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.

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Core · Task 9645 · 08/2021 · Incumbent

Reassure passengers when situations, such as turbulence, are encountered.

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Core · Task 9644 · 08/2021 · Incumbent

Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.

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Core · Task 9656 · 08/2021 · Incumbent

Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.

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Core · Task 9646 · 08/2021 · Incumbent

Announce flight delays and descent preparations.

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Core · Task 9651 · 08/2021 · Incumbent

Greet passengers boarding aircraft and direct them to assigned seats.

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Core · Task 9649 · 08/2021 · Incumbent

Assist passengers entering or disembarking the aircraft.

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Core · Task 9652 · 08/2021 · Incumbent

Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.

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Core · Task 9650 · 08/2021 · Incumbent

Inspect and clean cabins, checking for any problems and making sure that cabins are in order.

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Core · Task 9654 · 08/2021 · Incumbent

Operate audio and video systems.

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Core · Task 9648 · 08/2021 · Incumbent

Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.

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Core · Task 9657 · 08/2021 · Incumbent

Collect money for meals and beverages.

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Core · Task 9658 · 08/2021 · Incumbent

Heat and serve prepared foods.

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Core · Task 9647 · 08/2021 · Incumbent

Inspect passenger tickets to verify information and to obtain destination information.

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Core · Task 9655 · 08/2021 · Incumbent

Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.

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Supplemental · Task 9653 · 08/2021 · Incumbent

Take inventory of headsets, alcoholic beverages, and money collected.

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Supplemental · Task 9659 · 08/2021 · Incumbent

Sell alcoholic beverages to passengers.

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Make the shortlist useful

Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
For each, write an example you can discuss or a question that would change your understanding of the role.
Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

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Download before leaving this page. Unsaved writing remains only in the page and is cleared on refresh. Notes and learning actions are not sent to a server. This guide describes an occupation and supports study planning; it does not provide clinical, legal or equipment-operating procedures.

Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.