53-3031.00 · Task explorer
Driver/Sales Workers: reported tasks and exploration worksheet
Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.
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Read the task inventory
This source lists 11 tasks, including 6 marked Core and 5 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.
Task source dates: 08/2020.
11 tasks shown
Core · Task 3158 · 08/2020 · Incumbent
Drive trucks to deliver such items as food, medical supplies, or newspapers.
Core · Task 3156 · 08/2020 · Incumbent
Inform regular customers of new products or services and price changes.
Core · Task 3161 · 08/2020 · Incumbent
Record sales or delivery information on daily sales or delivery record.
Core · Task 3155 · 08/2020 · Incumbent
Listen to and resolve customers' complaints regarding products or services.
Core · Task 3154 · 08/2020 · Incumbent
Collect money from customers, make change, and record transactions on customer receipts.
Core · Task 3164 · 08/2020 · Incumbent
Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
Supplemental · Task 3163 · 08/2020 · Incumbent
Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
Supplemental · Task 3159 · 08/2020 · Incumbent
Collect coins from vending machines, refill machines, and remove aged merchandise.
Supplemental · Task 3157 · 08/2020 · Incumbent
Write customer orders and sales contracts according to company guidelines.
Supplemental · Task 3162 · 08/2020 · Incumbent
Review lists of dealers, customers, or station drops and load trucks.
Supplemental · Task 3165 · 08/2020 · Incumbent
Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
Make the shortlist useful
- Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
- For each, write an example you can discuss or a question that would change your understanding of the role.
- Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.
The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.
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Source and practice material
Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.
Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.