11-9081.00 · Task explorer
Lodging Managers: reported tasks and exploration worksheet
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
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Read the task inventory
This source lists 24 tasks, including 22 marked Core and 2 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.
Task source dates: 07/2017.
24 tasks shown
Core · Task 1105 · 07/2017 · Incumbent
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Core · Task 1108 · 07/2017 · Incumbent
Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Core · Task 1109 · 07/2017 · Incumbent
Confer and cooperate with other managers to ensure coordination of hotel activities.
Core · Task 1104 · 07/2017 · Incumbent
Greet and register guests.
Core · Task 18599 · 07/2017 · Incumbent
Monitor the revenue activity of the hotel or facility.
Core · Task 1111 · 07/2017 · Incumbent
Manage and maintain temporary or permanent lodging facilities.
Core · Task 1113 · 07/2017 · Incumbent
Train staff members.
Core · Task 1112 · 07/2017 · Incumbent
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Core · Task 1107 · 07/2017 · Incumbent
Coordinate front-office activities of hotels or motels, and resolve problems.
Core · Task 1116 · 07/2017 · Incumbent
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Core · Task 1106 · 07/2017 · Incumbent
Assign duties to workers, and schedule shifts.
Core · Task 1123 · 07/2017 · Incumbent
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Core · Task 1118 · 07/2017 · Incumbent
Interview and hire applicants.
Core · Task 1119 · 07/2017 · Incumbent
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Core · Task 18600 · 07/2017 · Incumbent
Collect payments and record data pertaining to funds and expenditures.
Core · Task 1115 · 07/2017 · Incumbent
Develop and implement policies and procedures for the operation of a department or establishment.
Core · Task 1117 · 07/2017 · Incumbent
Prepare required paperwork pertaining to departmental functions.
Core · Task 1114 · 07/2017 · Incumbent
Show, rent, or assign accommodations.
Core · Task 1121 · 07/2017 · Incumbent
Perform marketing and public relations activities.
Core · Task 1122 · 07/2017 · Incumbent
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Core · Task 1125 · 07/2017 · Incumbent
Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
Core · Task 1120 · 07/2017 · Incumbent
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Supplemental · Task 1124 · 07/2017 · Incumbent
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Supplemental · Task 1126 · 07/2017 · Incumbent
Book tickets for guests for local tours and attractions.
Make the shortlist useful
- Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
- For each, write an example you can discuss or a question that would change your understanding of the role.
- Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.
The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.
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Source and practice material
Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.
Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.