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37-1011.00 · Task explorer

First-Line Supervisors of Housekeeping and Janitorial Workers: reported tasks and exploration worksheet

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

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Read the task inventory

This source lists 26 tasks, including 23 marked Core and 3 marked Supplemental. Labels and dates are retained below. Employers can combine or divide these responsibilities differently; explore the task itself before assuming it belongs in every version of the role.

Task source dates: 08/2020.

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26 tasks shown

Core · Task 9533 · 08/2020 · Incumbent

Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.

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Core · Task 9520 · 08/2020 · Incumbent

Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.

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My example, evidence or question

Core · Task 9534 · 08/2020 · Incumbent

Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.

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My example, evidence or question

Core · Task 9513 · 08/2020 · Incumbent

Inspect work performed to ensure that it meets specifications and established standards.

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My example, evidence or question

Core · Task 9515 · 08/2020 · Incumbent

Perform or assist with cleaning duties as necessary.

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My example, evidence or question

Core · Task 9514 · 08/2020 · Incumbent

Plan and prepare employee work schedules.

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My example, evidence or question

Core · Task 9527 · 08/2020 · Incumbent

Establish and implement operational standards and procedures for the departments supervised.

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Core · Task 9519 · 08/2020 · Incumbent

Inspect and evaluate the physical condition of facilities to determine the type of work required.

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My example, evidence or question

Core · Task 9524 · 08/2020 · Incumbent

Inventory stock to ensure that supplies and equipment are available in adequate amounts.

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My example, evidence or question

Core · Task 9522 · 08/2020 · Incumbent

Issue supplies and equipment to workers.

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My example, evidence or question

Core · Task 9523 · 08/2020 · Incumbent

Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.

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My example, evidence or question

Core · Task 20130 · 08/2020 · Incumbent

Check and maintain equipment to ensure that it is in working order.

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Core · Task 9531 · 08/2020 · Incumbent

Maintain required records of work hours, budgets, payrolls, and other information.

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Core · Task 9512 · 08/2020 · Incumbent

Direct activities for stopping the spread of infections in facilities, such as hospitals.

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My example, evidence or question

Core · Task 9528 · 08/2020 · Incumbent

Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.

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Core · Task 9517 · 08/2020 · Incumbent

Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.

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My example, evidence or question

Core · Task 9516 · 08/2020 · Incumbent

Investigate complaints about service and equipment, and take corrective action.

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My example, evidence or question

Core · Task 9521 · 08/2020 · Incumbent

Instruct staff in work policies and procedures, and the use and maintenance of equipment.

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My example, evidence or question

Core · Task 9529 · 08/2020 · Incumbent

Select and order or purchase new equipment, supplies, or furnishings.

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My example, evidence or question

Core · Task 9536 · 08/2020 · Incumbent

Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.

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My example, evidence or question

Core · Task 9526 · 08/2020 · Incumbent

Confer with staff to resolve performance and personnel problems, and to discuss company policies.

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Core · Task 9525 · 08/2020 · Incumbent

Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.

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Core · Task 9530 · 08/2020 · Incumbent

Recommend changes that could improve service and increase operational efficiency.

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Supplemental · Task 9535 · 08/2020 · Incumbent

Perform financial tasks, such as estimating costs and preparing and managing budgets.

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Supplemental · Task 9532 · 08/2020 · Incumbent

Screen job applicants, and hire new employees.

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Supplemental · Task 20131 · 08/2020 · Incumbent

Perform grounds maintenance tasks, such as removing snow and mowing the lawn.

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Make the shortlist useful

Choose one to three activities that tell you something different about the work. Avoid selecting several ways of describing the same interest.
For each, write an example you can discuss or a question that would change your understanding of the role.
Keep source task IDs with your notes so you can return to the same description. Do not include private employer or customer information.

The exported worksheet distinguishes the reported task from your own notes. It supports exploration, not a hiring decision or a validated assessment.

Keep your worksheet

Download before leaving this page. Unsaved writing remains only in the page and is cleared on refresh. Notes and learning actions are not sent to a server. This guide describes an occupation and supports study planning; it does not provide clinical, legal or equipment-operating procedures.

Source and practice material

Occupational context uses the O*NET® 31.0 Database from the U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. View the occupation.

Skill Workbench selected and adapted the occupational information and added its own fictional cases, calculations, guidance and worksheets. USDOL/ETA has not approved, endorsed or tested these additions. O*NET® is a trademark of USDOL/ETA.